According to the sages of ancient India, there are three fundamental processes at work in the universe: creation, preservation, and transformation. Saying No is essential to all three processes. If you can learn how to say No skillfully and wisely, you can create what you want, protect what you value, and change what doesn’t work. These are the tree great gifts of a Positive No. Ury page 18
You cannot truly say Yes until you can truly say No
Every important Yes requires a thousand Nos
When you say No, you should intimately understand how your long term yes is involved.
Every creative change begins with an intentional No to the Status Quo.
Because most of my friends who are getting this book have not yet received it in the mail, I have liberally quoted from the introduction of Ury’s book. His examples and personal style are intriguing. I believe incorporating his ideas will create a toolbox of inestimable value boosting confidence in those who take the time to learn.